Design notes
Courier Notes
Write courier notes that include site contact names, unit numbers, mall receiving rules and which side must travel upright.
Courier problems usually start with missing basics: no box count, no frame size, no note about glass, or no site contact for delivery. Courier Notes is our guide for sending wall art, decals and framed prints with fewer handover errors.
Courier notes for wall art need more than an address and a waybill number. We record the site contact, unit or shop number, receiving hours, box count, outer dimensions and any glass or framed pieces that must stay upright.
Delivery details that prevent handover slips
- Site contact and phone number listed
- Receiving bay photo or entrance reference added
- Carton count matched to artwork schedule
- Unit number and delivery window written clearly
Check this note against the print spec and packing method before dispatch. Courier instructions matter most when framed prints, decals and oversized panels are travelling to centres, offices or apartment blocks. A short note with the right details prevents cartons being turned away at reception.
How courier notes travel with oversized wall panels
Courier Notes sets out the delivery details that matter on wall art jobs, from site contacts and unit numbers to mall receiving rules. It also covers which pieces must travel upright so prints and panels arrive ready for install.
Start with the destination, not the artwork file. A mall shop in Johannesburg may need a receiving bay code, while a coastal residential block in Durban often needs the caretaker name and lift limits recorded. We also note load-shedding timing, weather exposure and whether installers are meeting the parcel on site.
Add one clear packing reference before the shipment leaves. That can be a photo of labels on the cartons, an upright arrow on a framed piece, or a note showing which crate carries glass. When a parcel reaches site with split consignments, that record helps staff match each piece to the install list.
What a usable courier note includes
The finished note names the consignee, delivery point and any receiving restriction without extra guesswork. It should also show package totals, piece sizes and handling instructions for fragile, framed or oversized work. Good courier notes read like dispatch tools.
Link Courier Notes with the approved artwork record and the packing check before any consignment leaves the studio or supplier. Review the label, destination contact, upright markings and mall rules one more time before handover to the driver. Delivery questions are traced by waybill number, so keep that number handy when you ask about a print in transit.
- Delivery instructions matched to the actual site
- Upright pieces marked before collection
- Named contact for delivery questions
Site access points across South Africa
Courier notes differ by property type and province. Gauteng office parks often need security desk details, Cape Town apartment blocks may require booking times, and KZN retail sites can have strict receiving windows around trading hours. If the parcel is going to a mall, we note store name, centre rules and whether after-hours receiving applies.
Humidity, heat and rough handling change how wall art should be packed and described. Acrylic fronts, glass frames and long wall panels need visible orientation markings and edge protection called out in the note. During power cuts or heavy rain, collection and delivery timing can shift, so access instructions must stay simple and exact.
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Writing notes for framed art transport
Write courier notes that include site contact names, unit numbers, mall receiving rules and which side must travel upright.
Complete the courier note while the site brief, packing list and artwork approval are still in front of you. Include every handover point the driver or receiving clerk will need, especially for split deliveries and multi-box jobs. Keep it with the project record when dispatch is signed off.