Resources
Shipping Note
A shipping note for South African wall-art orders, with packing, labelling, handling and delivery considerations.
Where Shipping Note helps before artwork leaves
Shipping Note explains how wall art orders should be packed, labelled and handled for delivery. It gives South African teams a practical reference for protecting prints, frames and fittings in transit.
Record the parcel type, outer wrap, and any corner protection used before dispatch. South African wall-art orders often move through multiple handling points, so framed prints, rolled media, and loose fittings need different packing notes. Include collection suburb, delivery town, and any lift, gate, or reception requirements that could affect handover.
Add photos of the sealed package before it leaves the studio or warehouse. Clear images of labels, crate faces, and internal padding help when a tube arrives crushed or a frame corner shows impact marks. Keep the note with the order record so the packing method can be checked against what was delivered.
Packing records before dispatch
A completed Shipping Note should show what was sent, how it was protected, and who received it. List print sizes, frame count, hardware packs, and any glass or acrylic fronts separately so nothing is assumed at delivery. That written trail matters when a site team in Johannesburg, Durban, or Cape Town signs for multiple boxes at once.
Use Shipping Note alongside artwork references and carton labels when preparing a consignment. Before booking collection, check address spelling, contact numbers, package count, and whether the order includes fragile glazing or long mouldings.
- Packed item count matched to invoice
- Dispatch photos showing wrap and labels
- Receiver name and delivery contact listed
Transit checks for South African routes
Deliveries to business parks, apartments, malls, and hospitality sites need more than a street address. Note access times, loading bays, security desks, and whether the courier must call from the gate in Gauteng, KwaZulu-Natal, or the Western Cape. For outlying towns, write down any route restrictions or transfer depots that could increase handling.
Moisture near the coast can affect cartons, corner board, and adhesive labels during transit. Inland routes may bring dust, heat, and long road sections that make shrink wrap, tube caps, and edge guards more important. Mark any package that must stay upright, avoid stacking, or travel with separate hardware bags.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
Details to capture on the note
Complete the Shipping Note with delivery photos, dates, contact details, and any damage, misroutes or packing issues already experienced. Keep the subject line straightforward.
Complete the Shipping Note while packing materials and dispatch scans are still at hand. Include courier name, waybill number, collection date, package dimensions, and any visible damage reported on arrival. If a box was re-taped, delayed, or sent to the wrong branch, write that down with photos and the receiving contact's name.