Substrates
Export Line
A clear route for export wall art orders in South Africa, written for decor teams who already know the basics.
Export packing from approval to dispatch
Export Line deals with wall-art orders that must be packed, labelled and prepared for delivery beyond South Africa. It helps teams plan artwork approval, material choice and shipping-ready handling from the start.
Begin with the destination country, final wall sizes, and the venue handover date. Export jobs need more than artwork approval because crate dimensions, edge protection, label format, and carrier rules can change the material choice. Teams in Johannesburg, Durban, and Cape Town often need to lock these details before print production starts.
Include photos of the finished pieces before they are wrapped and again once cartons are marked for export. A packing record stored with the artwork file helps when customs queries a description or a receiving team needs to match box numbers to room locations. That record is also useful when part of an order is held back or redirected.
What the export brief must cover
The handover should list artwork codes, print dimensions, substrate, pack count, and the marks needed on each outer carton. One complete routing note prevents confusion between display sets, spare panels, and replacement prints. For cross-border décor work, clean paperwork matters as much as the image on the wall.
Use Export Line together with the relevant substrate choice and artwork references before any shipment is booked. Recheck the approved file, carton labels, consignee details, and handling notes before release to the carrier. Share a photo of the space and the print finish you like, and the studio will plan the piece.
- Artwork matched to export packing limits
- Cartons numbered before collection day
- Project details sent through one channel
Cross-border checks for South African dispatch
Many consignments move out through Gauteng, so collection timing around OR Tambo freight handling can affect how jobs are packed and staged. Some décor orders leave from workshop space in Sunnyrock or older Crown Mines premises where vehicle access and loading windows must be noted early. Keep replacement items separate from the main consignment so receiving teams do not sign off mixed stock by mistake.
Near the coast, salt in the air can mark some finishes and packaging if pieces stand too long before dispatch. Inland sites pick up dust quickly, so framed work and acrylic faces need the right cleaning note in the carton. Load-shedding can interrupt print production and fitting schedules. A showroom visit is best used for checking samples, scale, and layout choices tied to the export order.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
Records to keep with each consignment
Brief Export Line with site photos, delivery timing, wall sizes, and what has already gone wrong. Use a clear subject line that states the job.
Save this note with artwork approvals, pack photos, carton counts, and the delivery contact for the receiving site. When a buyer requests sign-off, the export file should show what was printed, how it was packed, and where each item is meant to land.
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