Substrates
Handoff Pack
A practical route for wall art handover packs in South Africa, written for decor teams who already know the basics.
Installation records that stay with artwork
Handoff Pack covers the documents and job notes that should travel with a completed wall-art project. It brings artwork references, install details and care information into one file for the client or site team.
A good handoff pack starts with the finished piece in its actual room, not just the approved visual. Note the wall type, final trim size, hanging method, and any obstacles such as sprinklers, plugs, bulkheads, or glazing glare. In South African interiors, that record matters when a branch refit in Johannesburg differs from the same campaign installed in Durban or Cape Town.
Site images belong in the pack alongside the final artwork reference and print code. Add one photo before installation, one after fitting, and one close-up of joins, frame corners, or edge finishing where relevant. Those checks help the client team order a matching replacement later without guessing from an old WhatsApp thread.
What the client file should contain
Each pack should carry the approved artwork name, scale, substrate, finish, installer notes, and room location in one place. Include cleaning guidance, mounting positions, and any exclusions such as moving furniture or electrical work that sat outside the print scope. A concise record is more useful on site than a long chain of scattered messages.
Before closing the job, link the final handoff pack to the matching substrate choice and any design decision that changed during production. Check the label on each wrapped item against the approved room list, especially on multi-room rollouts and retail campaigns. Share a photo of the space and the print finish you like, and the studio will plan the piece.
- Approved artwork names and output sizes
- Installed room photos with dated captions
- Care instructions for each finished surface
Checks before site handover
Record conditions that affect the finished result, such as coastal humidity, dusty renovation sites, or restricted lift access in apartment blocks. For offices and hospitality spaces, add after-hours access rules, loading bay details, and the contact person who signed off on placement. Gauteng corporate installs often need stricter room-by-room labelling than small residential jobs.
Cleaning guidance should match the actual material handed over, whether that is framed print, wallpaper panel, acrylic face, or rigid board. Mention anything that may shorten the life of the piece, including direct sun, steam from en suite bathrooms, or aggressive cleaning chemicals used by facilities teams. Where load-shedding affected fitting times, note the final install date rather than the original booking date.
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Final notes before project close-out
Brief Handoff Pack with site photos, install timing, room details, and anything that failed before. Keep the email subject specific to the site or campaign.
Compile the handoff pack while installer feedback, placement changes, and room references are still easy to verify. Save it with the purchase order or campaign code so procurement, marketing, and site teams can all trace the same version. That file becomes the working reference for maintenance, reprints, and future rollouts.
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